Please contact Sarah from the Billings team on (02) 8311 3192 or at [email protected]
The Enrolment Confirmation fee is a non-refundable fee required to confirm your child's place at Being. The fee varies by service and is used to offset the administrative cost of creating your enrolment.
Your weekly fees are calculated by multiplying the number of weekly bookings by the daily session rate applicable to each booking.
CCS is a Commonwealth subsidy administered through Centrelink that subsidises a portion of your fees. The subsidy amount is calculated on a fortnightly basis and paid directly to Being.
Services Australia has resources that can assist you in determining your eligibility for CCS. You can find the steps to apply for CCS on their website.
If you exceed the maximum number of allowable absent days (currently 52) in a financial year, Centrelink may stop paying your subsidy.
Being uses Xplor's automated billing system, which requires payment through Direct Debit. Xplor's Direct Debit provider, DebitSuccess, charges transaction fees and dishonour fees, which you will be required to pay.
Yes, you can choose to pay weekly, fortnightly or four-weekly. All billing occurs in arrears to ensure that Xplor's system has considered your CCS subsidy prior to debiting you.
DebitSuccess may charge you for unsuccessful attempts to make a debit. If a scheduled payment is rejected, we will endeavour to notify you and request that you remediate your account balance within 7 days.