General questions

When are you open throughout the year?

We are open every day, except for public holidays and weekends.

What are your hours of operation?

We are open from 7am to 6pm, Monday to Friday.

How can I contact Being Lake Haven?

To contact the centre directly, call (02) 4392 0466

To contact our Centre Leader, Sue, email: [email protected]

For questions regarding Enrolments or Billing, get in touch with our Empowerment Team:

• Phone: (02) 4392 0466
• Email: [email protected]

How can I get updates about my child’s day?

We communicate with our families via an app/website called Storypark. If you need help setting up your Storypark access, please ask at the centre or call the centre directly and we’d be more than happy to help!

Updates come in the form of:

• Daily posts on Storypark, often with the inclusion of a photo

It’s my child’s birthday, can I bring a cake?

Of course! We allow families to bring in cupcakes, cookies or muffins, but you must provide an ingredients list as we have some children with allergies.

Supplies and provisions